UNLOCK YOUR BUSINES POTENTIAL WITH FEEDBACK180°

TH.Ai Text Analytics

At Feedback180° we believe that effective Thai text analysis is the key to driving your business forward!
With cutting-edge AI technology and a team of Natural Language Processing (NLP) and linguistic experts,
we are committed to helping you fully understand and leverage your text data.

Our TH.Ai Text Analytics offers 7 core features that will empower your business to grow efficiently,

Topic Classification

Automatically categorize scattered text into predefined categories, enabling you to manage your data systematically and reduce the complexity of searching for crucial information. This lets you focus entirely on your core business operations.

Sentiment Analysis

Understand your customers' emotions through text analysis, whether positive, neutral, or negative. This allows you to respond and improve your services in a targeted manner, increasing customer satisfaction and trust in your brand.

Intention Analysis

Determine the purpose behind customer communication, such as appreciation, inquiry, suggestion, or threat. This helps you prioritize actions, respond to customer needs promptly and accurately.

Social Filtering

Filter social media data using Relevance Filtering and Content Filtering models, enabling you to analyze text based on relevance and content characteristics effectively. This enhances the accuracy of data analysis from various sources.

Gradient Sentiment Analysis

Enhance your analysis with a more nuanced understanding of emotions by classifying them into Very Positive and Very Negative. This enables you to make more precise and focused decisions.

Sensitive Keyword Detection

Identify words that are offensive or pose a risk to your business, enabling you to take swift and timely action. This reduces potential risks and builds customer confidence.

Named Entity Recognition

Identify specific names in Thai, such as product or brand names mentioned in the text. This makes your analysis more precise and useful, allowing you to make informed decisions.

Why Choose Feedback180°?

At Feedback180°, we are ready to help your business grow and succeed with our comprehensive text analysis solutions that are user-friendly, cost-effective, and highly efficient. We strive to be a reliable partner in every step of your business journey.

Expertise and Experience

Our NLP development team possesses extensive expertise and experience in analyzing various data formats, including survey data and social media data. This enables us to design and develop solutions that effectively meet customer needs.

Ability to Analyze In-Depth Data

Our technology provides in-depth data analysis capabilities. With the 7 core features, you can develop products and services more efficiently.

Quality Improvement Process

We have a Quality Improvement Process (QIP) in place to ensure the consistent quality of our NLP services. This includes regular checks and updates to our models, allowing them to learn from current data and industry-specific information. This ensures that our models can understand complex and ever-evolving language.

WE ARE ALWAYS READY TO SERVE AND PROVIDE YOU WITH EXPERT ADVICE