Responsibilities

• Develop comprehensive project plans, including timelines, tasks, resources, and milestones.
• Track and Update project progress, adjust plans as needed, and ensure timely delivery of project objectives.
• Identify and resolve project-related issues and risks proactively.
• Provide guidance, coaching, and support to team members to enhance their skills and capabilities.
• Develop and manage project budgets, ensuring financial resources are allocated appropriately.

Qualifications

• Bachelor’s degree in Business Administration, Marketing, Computer Science, or a related field.
• Demonstrated experience of at least 2 years in customer support, IT project management, or business analysis.
• Proven track record of successfully managing complex projects in a fast-paced environment.
• Exceptional communication, negotiation, and interpersonal skills.
• Strong analytical, problem-solving, and decision-making abilities.
• Proficiency in project management software and tools (e.g., MS Project, Asana, Trello).
• Ability to work under pressure and manage multiple projects simultaneously.
• Strong leadership and team management skills.
• Knowledge of the software development life cycle (SDLC) is valuable.

Join Feedback180 and become an integral part of a forward-thinking company that empowers businesses with actionable customer insights. Take this exciting opportunity to shape the future of customer success in the AI-driven era. Apply now and let’s redefine excellence together!

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